Privacy notice

What we collect when you use this website, why we collect it, and the choices you have.

Last updated 3 November 2026

01Who we are

This notice explains how U Channel ("we", "us") handles personal information collected through uchannel.ph. We follow the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission.

U Channel, 18th Floor, Octagon Center, San Miguel Avenue, Pasig City, Metro Manila, Philippines. Email sales@uchannel.ph, phone (+63) 908-455-8946.

02What we collect

WhatWhenWhy
Name, work email, company, phone number, the service you are interested in, and your campaign detailsWhen you send the quote formTo reply to your enquiry, prepare a proposal and follow up on it
Your shortlist of locationsWhen you shortlist sites on the Locations pageKept only in your own browser so the list is there when you come back. It is not sent to us unless you add it to the quote form.
Anonymous visit statistics, such as pages viewed, country, device type and referring siteWhen you browse the siteTo understand which pages are useful and improve the site

We do not ask for sensitive personal information through this website, and we do not sell personal information.

03Why we are allowed to use it

We process the details you send in the quote form because you have asked us to respond, and on the basis of your consent given when you send the form. We process visit statistics on the basis of our legitimate interest in running and improving the website. You can withdraw your consent at any time by emailing us.

04Who we share it with

We share personal information only with service providers that help us run the website, and only as needed for that purpose:

  • FormSubmit (formsubmit.co) forwards the quote form to our sales inbox by email.
  • Vercel hosts the website and provides privacy-friendly visit statistics that do not use cookies.

Some of these providers process data outside the Philippines. We rely on their security commitments and share only what is needed. We may also disclose information when required by law or by a lawful order.

05How long we keep it

We keep enquiry details only for as long as we need them to respond, to manage any resulting proposal or contract, and to meet legal and accounting requirements. After that we delete or anonymise them. You can ask us to delete your enquiry sooner.

06How we protect it

The website is served only over encrypted connections (HTTPS). Access to enquiries is limited to the staff who need them to respond, and we review our providers and practices to keep your information secure.

07Your rights

Under the Data Privacy Act you have the right to:

  • be informed about how your personal information is processed;
  • access the personal information we hold about you;
  • correct information that is inaccurate or incomplete;
  • object to processing, and withdraw consent you have given;
  • ask us to delete or block your information;
  • receive your information in a portable format;
  • be compensated for damages caused by inaccurate, incomplete, outdated, false or unlawfully obtained information; and
  • file a complaint with the National Privacy Commission at privacy.gov.ph.

08Contact us

For any privacy question or request, email sales@uchannel.ph with "Privacy request" in the subject, or write to us at the address above. We will reply within a reasonable time and in any case within the periods set by the National Privacy Commission.

We may update this notice when our practices change. The date at the top shows when it was last updated.